Case study · Sport · 2023–24
Record home crowds for both teams, men's and women's

What changed
- Recordhome crowds for both the men's and women's teams
A club-wide result. Increased ticketing revenue and a growing fanbase alongside the record crowds.
The challenge
Turn a fast-growing audience into ticket buyers, members and loyal supporters for both the men's and women's teams.
My role
CRM, Loyalty and Fan Engagement
The approach
- Data-led strategies for fan growth, ticketing revenue and loyalty
- Membership programmes
- Merch launches, partner activations and fan-first content with teams across the club
“Ash approached his role with a great balance of methodical precision and creative thinking.”