Case study · Sport · 2023–24

Record home crowds for both teams, men's and women's

London Lions · My role: CRM, Loyalty and Fan Engagement

A London Lions player in the black and orange LDN kit dribbles in front of a full crowd

What changed

  • Recordhome crowds for both the men's and women's teams

A club-wide result. Increased ticketing revenue and a growing fanbase alongside the record crowds.

The challenge

Turn a fast-growing audience into ticket buyers, members and loyal supporters for both the men's and women's teams.

My role

CRM, Loyalty and Fan Engagement

The approach

  • Data-led strategies for fan growth, ticketing revenue and loyalty
  • Membership programmes
  • Merch launches, partner activations and fan-first content with teams across the club

“Ash approached his role with a great balance of methodical precision and creative thinking.”

Jerome Quartey, then Marketing Director, London Lions

More case studies