The small print, kept small
Privacy
This site doesn't track you. If you send me a message, I use it to reply. That's it.
Who I am
Ash Ledran, an independent CRM and lifecycle consultant in Surrey, UK. I'm responsible for the personal information this site collects. Any questions, email ash@ledran.co.
What the site collects
Only what you send me through the contact form:
- your name, email address, subject and message
- the website you came from (for example google.com or linkedin.com) and the first page you landed on, so I know how people find me
Nothing else. No cookies, no analytics, no advertising or tracking tools.
What stays on your device
A few things are kept in your own browser, never sent to me:
- an unsent draft of your message, so you don't lose it. It's cleared when you send.
- your Inbox Snake scores and sound setting
- how your visit started (the site you came from and the first page you saw), for this browser tab only. It's only sent if you send me a message.
You can clear all of it by clearing this site's data in your browser settings.
How I use your message
To reply to you, and to talk about any work that follows. I don't add you to a mailing list, I don't sell or share your details, and I don't use them for marketing.
UK data protection law lets me do this because you've asked me to get in touch (legitimate interests, and steps before a possible contract).
Where it's held
Your message travels through the site's hosting (Vercel) and arrives in my email (Google Workspace). Both handle it on my behalf.
How long I keep it
Only as long as I need it for our conversation and any work that comes from it.
Your rights
You can ask me for a copy of what I hold about you, to correct it or to delete it, or object to how I use it. Email ash@ledran.co. If you're not happy with my answer, you can complain to the Information Commissioner's Office at ico.org.uk.